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Frequently asked questions
What is workflow automation?
Workflow automation is having software carry out routine, multi-step tasks for you, so they happen the moment they should instead of waiting on someone to remember. A workflow has a trigger (something that starts it, like a new record or a submitted form) and one or more actions that follow (sending an email, updating data, or notifying a teammate). It's how teams stop doing the same manual steps over and over.
How do you automate workflows without code?
With Softr, you build a workflow visually by choosing a trigger and stringing together the actions that follow, no scripting required. You can also describe what you want to the Workflow AI Co-Builder and have it draft the automation for you, then refine it by hand. Because the workflow engine is native to Softr, automations run right alongside your apps and data rather than through a separate tool.
What can Softr Workflows actually do?
Plenty beyond simple alerts. Workflows can run on a schedule, fire instantly when a record is created, updated, or deleted, loop over lists of records in bulk, and branch with conditional if/then logic. You can even insert an AI step mid-workflow to score, summarize, or categorize data before the next action runs, so the automation makes decisions, not just hand-offs.
Can Softr connect to the other tools my team uses?
Yes. Workflows include native integrations with tools like Gmail, Google Sheets, Airtable, and top AI providers, plus raw HTTP requests to reach any external API. If your team already automates elsewhere, Softr also works with Make, Zapier, and n8n, so it fits into your existing tech stack.
Do I need a separate automation tool alongside Softr?
No. Because Softr includes its database, interface, and workflow engine in one platform, most teams automate everything natively instead of stitching in a third-party tool. That means fewer moving parts to pay for and maintain, and when a Softr Database record changes, the workflow can fire instantly rather than waiting on the polling delays external tools depend on.
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