How DS Automotive makes internal processes run smoothly with an employee portal

About
DS Automotive
DS Automotive is an independent Jaguar Land Rover specialist based in the UK.
Industry
Automotive
Use Case
Portals
Intranet
Internal Tools
Tech Stack
Softr
Airtable
Zapier

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The Problem

DS Automotive director Dan Smith had tried many different platforms and services throughout the years to manage his data, but always faced significant restrictions and limitations.

After making the switch to Airtable, Dan and his team needed a tool to create a front-end for the data, so his team's user experience would be more straightforward than navigating a database.

When choosing among no-code options (including Stacker and miniextensions), Dan based his decision on such criteria as flexibility, user-friendliness, and the ability to display the information in ways that would fit his employees' needs.

The Solution

The ability to experiment with Softr under the free subscription plan and get help from the support team also played an important role in Dan's decision to choose Softr and stick with it. He also used (and continues to use) Zapier for certain automations, as well as Google Workspace.

“The support from everyone at Softr is amazing! You listen, you help, and you make us feel like we're part of something that is growing day to day," said Dan.

The Impact

DS Automotive’s Softr-built employee portal allows Dan’s team to view the company information stored in Airtable in a clear and usable way. They can also access data from any device, making them more productive and less frustrated than using Airtable alone.

For example, vehicle technicians can access vehicle data, job cards, and history in one spot, and office staff have user-friendly access to customer, vehicle, and booking data and more.

"The ability to pull data from different Airtable bases into different blocks and display them on one page was one of the main reasons I chose Softr. It's also more user-friendly than other no-code tools.”

Dan Smith
Director DS Automotive

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