Issue Tracker Template

A bug & issue tracker for engineering teams.

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Overview

This free template helps you create a lightweight issue tracker using your existing data, so your team can ditch messy email threads and scattered spreadsheets.

It comes with a pre-built database to show you how to structure your issue tracking workflow, but you can easily adapt it to work with any Softr-supported data source, including Google Sheets, Notion, monday.com, HubSpot, and more.

Why use this issue tracker template

Streamline bug reporting across teams: Anyone in the company — not just engineers — can log issues, so nothing gets missed.
Stay organized with roles and permissions: Let engineers update statuses and assign tasks while non-technical teams track progress.
Avoid communication gaps: Centralize all bugs, enhancements, and feedback in one place instead of tracking across channels.

Template features:

Role-based access control
Give engineering teams permission to manage issues, while keeping access limited for non-technical users.
Issue reporting form
Enable anyone in the company to submit issues through a clean, mobile-friendly form.
Assignment and status tracking
Let your engineering team assign tickets, update statuses, and filter by priority or category.
Search and filter options
Quickly find any issue with built-in filtering and keyword search.
Responsive design
Whether on mobile, tablet, or desktop, every team member can report and review issues on the go.
Sync with existing tools
Use the included Airtable setup, or swap in Google Sheets, Notion, or any other Softr-supported data source.

Who is this issue tracker template for?

This template is built to support cross-functional teams who need a fast, no-code way to log and manage issues. It’s especially useful for:

Product teams: Collect and triage bugs or feature requests from stakeholders.
Engineering teams: Manage issue assignments and keep the backlog moving.
Customer support teams: Report client-facing bugs directly to the dev team.
Ops and QA: Track internal system issues, improvements, or compliance-related fixes.

“What we love most about Softr is the instantaneous, customizable power a no-code platform allows.”

David Malbin

Founder, Integral Ed

How to set up your issue tracker template

1
Click Use template: Sign up or log in to your Softr account (it’s free, no credit card required!)
2
Connect and map your data: Connect to any of 14+ data sources (like Airtable, Google Sheets, HubSpot, Notion, and more) in just a few clicks. Map your data to replace mock content in pre-set fields and pages.
3
Customize logic and branding: Adjust layouts with drag-and-drop. Set user groups and permissions to control access, then style everything to match your brand.
4
Go live in minutes: Your issue tracker is ready! Publish and share the URL with your clients to start collaborating.

Frequently asked questions

Can non-technical users submit issues?
Yes — this template includes an easy-to-use form so anyone in the organization can report bugs, even if they don’t use technical tools like Jira.
Can I customize issue types and statuses?
Absolutely. You can add fields like “Bug,” “Feature Request,” “Urgency,” or any other field that fits your workflow.
Is this just for software bugs?
Not at all. You can use this tracker for IT issues, facilities requests, compliance gaps, or even project-related blockers.
Does it work on mobile?
Yes. The layout is fully responsive, so your team can log and track issues from any device.
Can I connect it to Slack or other tools?
Yes — with tools like Zapier, you can trigger alerts in Slack, send updates to email, or connect with other apps.