We build business operating systems for service firms: one system that runs the work instead of a stack of tools that don't talk to each other. We map how the business actually operates, then build what runs it.
WHAT WE BUILD
- Client and partner portals - self-service status, documents, requests and approvals, so clients stop calling to ask where things stand
- Internal tools - CRMs, pipelines, scheduling, case and project management, dashboards that update themselves
- Operations systems - intake, onboarding, credential and compliance tracking, document routing, billing handoffs
- Integrations and automation - we build on Airtable, Softr, Make and n8n, or custom code when the job calls for it, connecting the tools a team already runs, with AI where it earns its place
WHERE WE SPECIALIZE
Compliance-heavy service businesses, including HIPAA-compliant systems for healthcare clients. Work that has to be defensible, not just fast.
INDUSTRIES WE SERVE
Healthcare and home care, professional services and consulting, financial services, real estate and construction, media and communications, entertainment, retail, non-profit and government, education, manufacturing, and telecommunications.
WHAT IT PRODUCES
- A financial services firm replaced manual investor matching with a custom CRM and an AI matching algorithm, projecting 30-40% less headcount as deal flow grows
- A luxury retailer running orders, inventory, cross-country logistics and installs out of a CRM never built for it now runs twice as efficiently on one system
- A pet care franchise recovered 40 hours a week of manual follow-up
- A home care agency cut caregiver onboarding from 21 days to 8, and made compliance audit-ready every day
- A media company took an eight-step manual onboarding to zero human steps
- A compliance firm replaced status phone calls with a Softr portal where each provider client checks its own standing, with documents routing automatically and no staff in the loop
WHAT CLIENTS SAY
"Our business is running much smoother and our team now has more time to focus on more productive tasks."
Candice Ellis, CEO, C.A. Ellis & Associates
"We have better visibility, faster follow ups, and faster sales cycles, all thanks to Catalytics. Can't recommend them enough."
Andrei Newman, CEO, Casa Blui
"I would say that the automation has saved us over 40 hours a week of manual work, so a full time equivalent."
Mike Schoen, COO, Scenthound
WHO WE ARE
Founded by Camilo Henao, previously an engineer at IBM and a data program manager at a $1B venture-backed startup. Boston College. Based in Miami, working across the US and Latin America, in English and Spanish.
Currently accepting new projects. If you have a system in mind, or a process that keeps breaking, reach out and we'll scope it.
Portfolio

CA Ellis Associates
Client Portal to manage multi layer client management

Casa Blui
Casa Blui needed a client portal that would give customers a more organized post purchase experience while reducing manual coordination for the internal team.
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