Forms & messaging
Send transactional emails and keep audience segments in sync from your workflows.
Overview
The Softr Resend integration lets your workflows send emails through Resend and manage the contacts and segments behind them. Send a message when a form is submitted or a record changes, schedule or cancel deliveries, and add every new sign-up to the right audience segment — all from the workflow editor.
In a typical Softr app, Resend handles the email side of every interaction: a client books through your portal and gets a confirmation, a new member signs up and joins your onboarding segment, an order status changes and the customer hears about it — reliably and on brand.
Available actions
- Send emailSend a transactional or notification email — confirmation, receipt, alert — with content built from your app's data.
- Get emailLook up a sent email to check its status or reuse its details in a later step.
- Reschedule emailChange the delivery time of a scheduled email when plans move.
- Cancel emailStop a scheduled email from going out — for example, when a user cancels or completes the action early.
- Create contactAdd a new contact to your Resend audience when someone signs up or submits a form.
- Get contactLook up a contact's details to use in the next workflow step.
- List contactsRetrieve contacts from your audience to power digests, exports, or bulk follow-ups.
- Delete contactRemove a contact when a user unsubscribes or closes their account.
- Create segmentCreate a new audience segment to group contacts — by plan, interest, or lifecycle stage.
- Delete segmentRemove a segment you no longer need.
- Add contact to segmentPlace a contact into a segment when they take an action — upgrade, register, or express an interest.
- Remove contact from segmentTake a contact out of a segment when their status changes.
Example use cases
Usecase
Description
- Instant confirmationsSend a branded confirmation email the moment a user submits a form or places a request in your app.
- Onboarding sequencesAdd each new member to an onboarding segment and send a welcome email built from their sign-up details.
- Status notificationsEmail customers when the status of their order, application, or ticket changes in your admin dashboard.
- Smart remindersSchedule a reminder email when a booking is made — and cancel it automatically if the user completes early.
- Segment upkeepMove contacts between segments as their plan, role, or activity changes so campaigns always hit the right people.
Key benefits
- Email that reacts to your app: Every form submission, sign-up, and record change can send exactly the right message, automatically.
- Audience stays current: Contacts and segments update themselves as users act — no manual list maintenance.
- Scheduling built in: Schedule, reschedule, or cancel deliveries from the same workflow that created them.
- No-code setup: Configure sender, recipients, and content visually, mapping in data from any step.
