How Book Doctors built a wellness and telemedicine platform that scaled to 20K+ users

About
Book Doctors
Book Doctors is a Boston-based telehealth platform that connects doctors and patients through smart contracts and personalized wellness programs.
Industry
Professional Services
Use Case
Directories
Tech Stack
Softr
Airtable

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The Problem

At the height of the COVID-19 pandemic, medical professionals faced a surge in misinformation, mental health challenges, and physical health concerns among the public. In response, Book Doctors, a Boston-based health tech startup, launched two coaching programs—Mindhack and Bodyhack—to deliver mental and physical health support online.

But with multiple initiatives under development—including mobile apps, a blockchain-based platform (Avicenna), and a growing telemedicine network—they needed a way to quickly bring all of these components together in one cohesive hub.

Time to market was critical. The team needed a fast, flexible solution that wouldn’t require heavy developer resources but could still scale with their ambitious plans.

The Solution

After testing multiple no-code platforms, Book Doctors turned to Softr to build their platform. They launched a centralized website that now serves as the entry point to their ecosystem.

It allows users to:

  • Book free health assessments and join coaching programs
  • Browse listings for physicians in their telemedicine network
  • Access internship and fellowship opportunities for medical professionals
  • Get updates on new products and services

Thanks to Softr’s speed, ease of use, and hands-on support, the team was able to shift focus from development to delivering value. They use Softr to test ideas, iterate on content, and even communicate new features visually with developers.

The Impact

Book Doctors has grown rapidly since launching their platform on Softr — some key results include: 

  • 20,000 monthly website visitors
  • High user retention with average session times above 5 minutes
  • Steady conversion rate growth through simplified onboarding and program access

What started as a quick solution has become a strategic part of their long-term vision. As the team builds more advanced web apps for their services, Softr remains the core platform that ties it all together.

"We tried many other no-code platforms in the past, so we saw the value of Softr immediately. It really helped us bring our ideas to reality.

Rachid Akiki
COO Book Doctors

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